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Greg McPherson

General Manager-Business & Member Services

Greg has over 30 years’ experience equipping companies with innovative customer-centric operational processes and systems drawing upon world best practices from his sector experience across Manufacturing, Wholesaling, Retail, Allied Health, Genetics and Human Services.

With a customer first approach, transforming frontline teams productivity and customer satisfaction resulting in Net Promoter Score results of over 80 percent.

The breadth of his expertise ranges from start-ups and joint ventures in China, India and USA to SMEs and multinational corporates; including Xerox, Electrolux, Whirlpool, Brivis, Mitre 10, Spotlight, Anaconda, Symbion Health, Bupa & Aruma Disability Services. Qualifications include degrees in Marketing and Applied Psychology from Monash University.

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