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  • Writer's pictureCPSN


State and Federal governments across Australia are implementing considerable measures to stop the spread of COVID-19. We too are committed to playing our part in protecting our members, service delivery participants and the community from the health concerns posed by COVID-19.

The CPSN head office will not be open to visitors and most of our team will work remotely. It is necessary for us to play this role in order to protect those most vulnerable, ourselves, our families and our communities.

Our services are still open and available to you with some minor changes. This may involve more direct contact over the phone or online, rather than in person. From this point on, CPSN have cancelled all public gatherings and events. We have the necessary technology to continue to deliver information, advice and services to you.

You can call us on 1300 277 600 – we will endeavour to help you quickly, although some minor delays may be experienced.

You can email

We can continue to support your NDIS preplanning meetings via a video, online or telephone communication methods which best suits your needs.

NDIS update

The NDIS has added new measures to ensure essential support is in place for participants, workers and providers throughout the COVID-19 outbreak. You can find more information here.

For the latest advice from the Department of Health and Human Services in Victoria, please visit the Coronavirus (COVID-19) health alert on their website.

We thank you for your patience during these ever-changing challenging times and assure you of our continued focus on delivering our services and support as best we can under the circumstances.

We understand and appreciate that this is a very stressful and challenging time for you and your family, and our thoughts are with you and we are here to assist you in any way that we can. If you have any questions or concerns about your support or situation you can call us on 1300 277 600 or email

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