Service Delivery

Amy is the Customer Engagement Officer at CPSN, leading the Youth OASIS (Opportunities, Advocacy, and Social Inclusion) program to help young people with CP build advocacy skills and navigate life’s challenges. Passionate about breaking barriers and challenging disability misconceptions, she is committed to empowering others through advocacy and accessibility work. Outside of work, Amy enjoys reality TV, playing her Nintendo Switch, and working in film and disability advocacy.

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Amy is our highly experienced Clinical Co-ordinator at CPSN, known for her compassionate care and dedication to supporting adults and children with Cerebral Palsy. She regularly visits clients to manage medication plans and ensure access to vital health services. As a mum to twin boys with CP, Amy is deeply committed to advocacy and connection. Outside of work, she loves traveling with her family, reading, and doing Pilates.

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Lizzie leads CPSN’s Customer Engagement team with warmth, empathy, and dedication. She first joined CPSN in 2021 as a volunteer in our ‘Tribal Wisdom’ program, bringing powerful insights from her lived experience with Cerebral palsy. Lizzie is passionate about empowering others and advocates for the message that people with CP can live full, meaningful lives surrounded by strong connections, purpose, and possibility.

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Emily is our passionate Customer Engagement Officer, supporting clients and the public with enquiries, website content, and project collaboration. With three years at CPSN and lived experience of cerebral palsy, she is dedicated to creating meaningful, inclusive offerings for the CP community. Outside of work, Emily enjoys time with her husband and two children, tending her veggie garden, and unwinding with a good book or Pilates. She proudly advocates for disability rights and believes disability should not be a dirty word.

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Mark, our Support Coordinator, is passionate about collaborating with clients to bring their support plans to life.

He values self-advocacy, clear Communication, and tailoring Support to each person's unique needs and strengths.

Calm under pressure, Mark embraces daily learning and growth.

He’s currently learning Italian through social connections, taking acting classes, and in his spare time, he enjoys walking and baking.

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Olivia brings over five years of experience as a Support Worker before stepping into her role as Service Delivery Lead. Passionate about personalised support and community connection, she helps clients build fulfilling lives. Outside work, Olivia enjoys hiking, cooking, visiting Melbourne’s farmers’ markets, and dancing to The Wiggles with her mischievous toddler.

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Rick is a CPSN's Rostering Coordinator and Support Coordinator (new appointment)  where he ensures the right people are in the right place at the right time. With a puzzle-like mix of shift planning and problem-solving, he helps support both Staff and clients every day. Rick describes CPSN as a supportive, down-to-earth, and purpose driven place to work. He finds it rewarding to know his behind-the-scenes work makes a real difference. Away from work, Rick enjoys spending time with his wife and daughter. They love exploring local festivals like the KaBloom flower fields, and Rick is passionate about creativity, writing, and dreaming up new ideas.

Sharon, our dedicated Client Liaison Coordinator, ensures CPSN’s client daily activity schedules run smoothly and that clients are matched with the right Support Workers. She also supports staff with training and upskilling, and is our Mental Health First Aid Facilitator. With over 20 years’ experience in training, learning, development and Human Resources, Sharon brings much expertise to the role. In her spare time, she enjoys cooking, dining out, nature walks, and watching cooking shows.

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Sheree is the Independent Living Coordinator at CPSN’s first Supported Independent Living (SIL) house in Taylors Lakes. With a background as a support worker, she manages daily operations, promotes independence for clients, and helps them to lead a supportive, family-like living and social environment. Her key  focus is on creating a home that reflects our clients' personalities and Sheree encourages everyone she works with to create strong connections among our clients, their friends, support workers and families.

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